A valuation roll is a legal document that consists of all registered properties within the boundaries of a municipality and forms the rates base for the municipality. 

The purpose of the general valuation roll (GVR) and its supplementary rolls is to determine categories and market values for all registered properties within a municipality. The valuation is done on a pre-determined date as required in the Municipal Property Rates Act of 2004 as amended (MPRA) and uses the principle of willing buyer and seller in an open market to determine a fair price. There are several types of properties in the municipality – residential, sectional title, non-residential, agricultural etc. Each of these properties are valued using different valuation methods, although they all relate to the market value. For example, residential property (including sectional titles) are valued using the comparable sales method. Most commercial properties (including retail, offices, warehousing) are valued using the income capitalisation method, whilst institutional properties such as schools, hospitals and clinics are valued on a depreciated cost method. When valuing the properties, the municipal valuer establishes the market conditions as at the date of valuation, based on recent sales and market information in the various areas. This, therefore, takes into consideration areas where values have decreased, increased, or remained unchanged due to the current state of economy at the date of valuation. 

When valuing the properties, the municipal valuer establishes the market conditions, as at the date of valuation, based on recent sales and market information in the various areas. The economic factors assist the valuers to determine movement in the market which could result in an increase, decrease or stagnant value being determined compared to the previous valuation roll. 

The effective date of implementation refers to the implementation of the general valuation roll. The implementation coincides with the new financial year of the municipality which is 1 July. 

The City is compelled by legislation to conduct supplementary valuations on all properties where a change has occurred as prescribed in Section 78 of the MPRA. For example: A vacant property that is subsequently improved with a dwelling, may have been listed in the main GVR under the vacant category and vacant value, but once developed (improved) the supplementary valuation will change the category to residential and the value would reflect the improved value of the land and improvements. For each supplementary valuation, the owner will be informed in writing of the details of such valuation by means of a Section 78 notice. The owner will have an opportunity to request a valuer to review the value if the owner is not in agreement with the value and / or category. All supplementary valuations done in a specific period will be combined in a supplementary valuation roll which will be open for inspection and objection as prescribed.

When the general valuation roll opens for inspection and objection, the customer can visit official objection centres and submit an objection to any entry in the valuation roll, during the prescribed period. The municipal valuer will issue a municipal valuers’ decision (MVD) that will be sent to the customer. If the customer is not happy with the decision, they can lodge an appeal during the prescribed period. This process for the current valuation roll was done between 20 February and 6 April 2018 so this process is closed. The anticipated objection period for GVR 2023 will be between February and April 2023. If the customer misses the opportunity to object, there is an opportunity to raise a query with the City’s valuations section. The customer should provide enough information to assist the municipal valuer in the decision-making process. 

Residents who disagree with an objection outcome can lodge an appeal but must include evidence to substantiate their appeal. The Section 53 notice (objection outcome notice) will indicate the period in which to lodge an appeal as well as the venue where the appeal forms can be collected and returned before closing period. Appeals will be heard by the Valuation Appeal Board, which is an independent body appointed by the MEC for Local Government under section 56 of the MPRA. The board consists of a legal representative (an advocate or attorney) and two professional valuers registered at the SA Council for Professional Valuers. The appeal board will review and either confirm, amend or revoke the decision of the municipal valuer. 

If the municipal valuer changes the value by more than 10 percent upwards or downwards, the Section 53 notice (objection outcome notice) will indicate whether a compulsory review is applicable. A compulsory review by the Valuation Appeal Board will apply in terms of Section 52. The board will review and confirm, amend or revoke the decision of the municipal valuer. It is therefore very important that property owners read the Section 53 notice that reflects the outcome of the objection and whether the value increased or decreased by more than 10%. 

The date of valuation refers to the date at which property values are determined and is fixed for the purpose of GVR 2023 as 1 July 2022. Estate agents determine the value of a property as at today’s market which might differ significantly from the market of 1 July 2022.