Survey

Name

Email Address

How easy do you find the online booking process for your renewal date and time? *

Easy

Fine

Difficult

Very Difficult

Haven’t tried it (Not Applicable)

What has your experience been with the renewal process? *

It’s been great

I’ve never had a problem

Terrible, I dread renewing my driver’s license

I haven’t renewed my driver’s license recently

How long did you have to wait in queues while getting your driver’s license? *

Less than an hour

One to Two Hours

Two to Four Hours

Four Hours +

How often would you prefer to renew your driver’s license? *

Every year

Every three years

Every five years

Every ten years

How often should the elderly (from 60 years old) renew their driver’s license? *

Every year

Every three years

Every five years

Every ten years

Should the elderly be subjected to a competence test when renewing their driver’s license? *

Yes

No

If South Africa implements a demerit system, should your demerit points impact the frequency of your driver’s license renewal? *

Yes

No

What do you think of the current cost of renewing your driver’s license? *

It’s cheap

It’s fairly priced

It’s too expensive

Was the payment method convenient? *

Yes

No

How convenient do you find the renewal process? *

It is convenient

It is not at all convenient

Driver’s License Renewal Survey