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OUTA

Residents and Community Association Survey

A. INTRODUCTION

I am happy to participate in this survey *

Name & Surname *

Email Address *

Contact number *

Please confirm that you are a committee member of your Residents / Community Association *

Name of your Residents / Community Association *

B. IMPORTANT INFORMATION ABOUT YOUR RESIDENTS AND COMMUNITY ASSOCIATION

In which Province is your Residents / Community Association located? *

In which municipality (metro/district/local) is your Residents / Community Association located? *

In which suburb/area is your Residents / Community Association located? *

Which ward(s) does your Residents / Community Association fall under? *

Does your Residents / Community Association have a web site *

If "Yes" to the above, what is the URL (web address) of your web site?

Does your Residents / Community Association largely represent residents who live in an area that pays rates to your municipality *

Approximately how many households are there in the area that your Residents / Community Association represents? *

How many registered members does your Residents / Community Association have? *

Are your members expected to contribute financially to your Residents / Community Association *

Is your RCA registered as a Non-Profit Organisation (NPO) *

C. HOW IMPORTANT ARE THE FOLLOWING FUNCTIONS AND ACTIVITIES FOR YOUR RESIDENTS AND COMMUNITY ASSOCIATION?

Please score as follows: 0 = Not Important at All; 1 = Not Very Important; 2 = Quite Important; 3 = Very Important *

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Generating income for your Residents / Community Association through membership billing, membership drives and other fundraising activities.
Engaging with your members regarding projects and initiatives undertaken by your Residents / Community Association.
Liaising and collaborating with other Residents / Community Associations on their activities, best practices and other support initiatives and providing feedback to members.
Carrying out infrastructure repairs and maintenance if neglected by your municipality e.g. fixing potholes, street light repairs, stormwater drain clearing.
Coordinating community projects e.g. neighbourhood and park cleanups, recycling projects, security matters (e.g. Neighbourhood Watch), social initiatives.
Providing analysis and feedback to your members regarding municipal performance and service delivery.
Engaging with ward councillors on municipal matters that affect your members and communities.
Engaging directly with your municipality regarding municipal budgets and Integrated Development Plans (IDPs).
Engaging with your municipal leaders regarding procurement, policy matters, electoral processes and other concerns.
Liaising directly with your municipality or other departments or utilities regarding water, electricity, infrastructure and services.
Communicating regularly with your members e.g. newsletters, social media, e-mail.

D. HOW VALUABLE WOULD THE FOLLOWING SUPPORT BE TO YOUR RESIDENTS AND COMMUNITY ASSOCIATION?

Please score as follows: 0 = Not Important at All; 1 = Not Very Important; 2 = Quite Important; 3 = Very Important *

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Legal assistance or insights on matters that affect your community.
Access to useful resources and information e.g. training material, relevant legislation, municipal bylaws.
Easy access to municipal information e.g. contact details of ward councillors, municipal managers and officials, complaint links.
Support to provide better communications with your members e.g. newsletters, media statements, website layout.
Access to efficient apps and platforms to report infrastructure maintenance requirements and service issues e.g. water and sewage leaks, potholes, faulty traffic lights, illegal dumping, refuse.
Assistance in evaluating your municipal financial statements, municipal procurement and spending information, municipal budgets.
Easy access to decisions and minutes of your municipal council meetings, budgets, Integrated Development Plans (IDPs).
Assistance in engaging with your municipality regarding policy formulation, procurement, service delivery issues.
Easy access to current information regarding important forthcoming municipal events e.g. council and committee meetings, budgets, IDPs, elections and by-elections.