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OUTA

Received a Letter of Demand?

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I’VE RECEIVED AN E-TOLL LETTER OF DEMAND, NOW WHAT?

OUTA’s recommended steps if a motorist receives a Letter of Demand.

Some supporters and members of the public have received written “legal” letters of demand from SANRAL’s collections company Electronic Toll Collection (ETC) and have asked for OUTA’s advice on what to do.

A letter of demand is not a summons and is not an official initiation of a court/ legal proceeding.

Letters of demand are merely a low commitment step that does not officially initiate legal proceedings, but it is another step which we believe is part of SANRAL’s tactics to coerce motorists into accepting their irrational scheme.

You have two choices when you receive a legal letter of demand:

  • You can simply ignore the letter of demand but when you receive a SUMMONS you should contact OUTA immediately to defend your case; or

  • You can contact ETC and settle your outstanding e-toll bill.


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